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Bar back @ the Beer Hall

Please send your resume to andrea@santafebrewing.com

 

Bar Back | Job Description

 

Santa Fe Brewing Co. is looking to hire reliable, attentive, and professional bar back/security personnel

for the new taproom at HQ Beer Hall. This position is responsible for ensuring that customers have a safe

and comfortable experience at Santa Fe Brewing Co., as well as making sure that bartending staff is

supported and the environment for the customers is organized, safe and clean. The candidate must be

friendly, presentable, courteous, able to follow procedures and display all company values, and capable

of handling stressful situations while maintaining a safe environment for patrons and staff.

Essential Duties and Responsibilities:

• Excellent people skills; able to project a friendly and helpful manner at all times

• Able to perform quality work efficiently with minimal supervision

• Able to be responsive and flexible at last minute requests

• Monitors entrances and exits to ensure that all alcohol and glassware remains within licensed

areas

• Ensures that all patrons are of legal age to be within the taproom, and that any minors are

accompanied with parent/legal guardian

• Maintaining customer areas by ensuring tables are cleared and ready for new customers,

replacing trash can liners as needed, and clearing any debris/spills from the floor to ensure a safe

walking environment for taproom traffic

• Maintaining communication with bartending staff to ensure efficient and consistent service for

guests

• Assisting the bartender in any duties necessary to more efficiently and promptly help customers

• Ensuring the bartenders are properly prepared for service by assisting them in prepping and

stocking duties

• Understands local, state, and federal laws and policies for alcohol sales

• Upholds all house policies and procedures set by the company

• Safely and effectively resolves conflicts, identify rowdy patrons and eject them from the

establishment if they are a nuisance to other patrons, or if they cause any violent situations

• Contact security/police for any violent/dangerous situations

• Contact Taxi/Uber/Lyft for any patrons who have become intoxicated and unable to drive

• Maintain a safe space for guests and staff

• Record any security incidents in the incident log as needed

• Open to working on site special events after hours if needed

• Work in a team environment and open to performing other duties as assigned

• This position reports directly to the Bar Manager and the Assistant Manager

• May be assigned other tasks or be asked to participate in other activities such as deep cleaning

days, training sessions, meetings, etc.

Qualifications:

• Able to work a flexible schedule

• Willingness to work at peak hours which may include evenings, weekends, and holidays

• High school diploma or equivalent and/or qualified experience required

• Valid New Mexico Alcohol Servers Permit required

• 21 years of age or older

• Valid ID

• 1+ year customer service experience

• High volume customer service experience is a plus

• Professional appearance and demeanor

• Able to lift up to 50 pounds & must be able to stand, walk, lift and bend for up to 8 hours a day

• Compliance with all local, state, and federal liquor laws

• Strong problem solving, communication skills, ability to handle tense situations with coworkers

and customers calmly and rationally

• A passion for providing customers with high quality service

• Exceptional interpersonal and communication skills with an eye for detail and understanding

• Friendly, open to change, and willingness to learn and grow

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