Santa Fe Brewing Co. is looking to hire reliable, attentive, and professional door/security personnel for the new taproom at Tin Can Alley. This position is responsible for ensuring that customers have a safe and comfortable experience at Santa Fe Brewing Co. As the first person customers will interact with when entering the taproom, the candidate must be friendly, presentable, courteous, able to follow procedures and display all company values, and capable of handling stressful situations while maintaining a safe environment for patrons and staff.
Essential Duties and Responsibilities:
Excellent people skills; able to project a friendly and helpful manner at all times
Able to perform quality work efficiently with minimal supervision
Able to be responsive and flexible at last minute requests
Greets all visitors promptly and courteously, introducing them to the taproom and checking identification, stamping hands/applying wristbands, and interacting with any new patrons as they arrive
Monitors entrances and exits to ensure that all alcohol and glassware remains within licensed areas, and that underage individuals or individuals without identification do not enter the premises
Periodically patrols taproom and complex to ensure that everyone has had ID’s checked, and that no alcoholic beverages or glassware have been brought outside licensed areas
Ensures that all patrons are of legal age to be within the taproom, and that any minors are accompanied with parent/legal guardian
Ensures that no patrons ender the premises with firearms or weapons
Able to accurately check identification and ensure that all patrons have valid forms of ID on them at all times, and identify any invalid forms of identification
Understands local, state, and federal laws and policies for alcohol sales
Upholds all house policies and procedures set by the company
Ensures that taproom capacity does not exceed maximum occupancy
Safely and effectively resolves conflicts, identify rowdy patrons and eject them from the establishment if they are a nuisance to other patrons, or if they cause any violent situations
Contacts Tin Can Alley security/police for any violent/dangerous situations
Contacts Taxi/Uber/Lyft for any patrons who have become intoxicated and unable to drive
Answers visitor’s questions and able to provide general information about the taproom as well as Tin Can Alley
Maintain a safe space for guests and staff
Record any security incidents in the incident log as needed
Open to working on site special events after hours if needed
Work in a team environment and open to performing other duties as assigned
This position reports directly to the Bar Manager and the Assistant Manager
May be assigned other tasks or be asked to participate in other activities such as deep cleaning days, training sessions, meetings, etc.
Qualifications:
Able to work a flexible schedule
Willingness to work at peak hours which may include evenings, weekends, and holidays
High school diploma or equivalent and/or qualified experience required
Valid New Mexico Alcohol Servers Permit required
21 years of age or older
Valid ID
1+ year security or door experience
High volume customer service experience is a plus
Military, Law Enforcement experience is a plus
Professional appearance and demeanor
Able to lift up to 50 pounds & must be able to stand, walk, lift and bend for up to 8 hours a day
Compliance with all local, state, and federal liquor laws
Strong problem solving, communication skills, ability to handle tense situations with coworkers and customers calmly and rationally
A passion for providing customers with high quality service
Exceptional interpersonal and communication skills with an eye for detail and understanding
Friendly, open to change, and willingness to learn and grow
Please submit cover letter and resume to joaquin@santafebrewing.com