Santa Fe Brewing Co. is looking to hire a new bar manager for our Santa Fe Brewing Headquarters. This position is responsible for ensuring that customers have a positive and memorable experience at Santa Fe Brewing Co. The candidate must have a passion for Craft Beer and for learning the details of the beers we produce and our general business operations.  As the Taproom Bar Manager, you serve as a dedicated, hands-on leader responsible for maintaining smooth day-to-day operations at our HQ taproom. Your presence sets the tone for professionalism, service excellence, and team cohesion.

KEY RESPONSIBILITIES:

Operational Oversight

•  Manage the daily operations of the taproom, focusing on efficiency, consistency, and quality.
•  Act as the first point of contact for any operational issues, resolving minor concerns independently or escalating them to the appropriate department or supervisor as needed.

Supplies & Inventory

•  Ordering and monitor supply levels to ensure all necessary items are in stock, at appropriate par levels, and being used efficiently.
•  Receive and verify deliveries; submit invoices to Accounts Payable weekly.

Staffing

•  Create and maintain weekly staff schedules, anticipating foot traffic based on seasonality, events, holidays, and weather patterns.
•  Update and maintain Standard Operating Procedures (SOPs) to reflect best practices and compliance.
•  Assist with coverage for shifts when needed, including being on-call for emergencies, rushes, or no-shows.

Cleanliness & Presentation

•  Ensure the taproom consistently meets high standards of cleanliness and presentation.
•  Conduct regular SOP checks; implement corrective actions and updates when needed.

Cash Handling & Accounting

•  Oversee the management of petty cash, daily bank drops, and weekly tip distribution.
•  Submit monthly expense reports to accounting and remain available for any questions regarding cash handling from staff.

Payroll Management

•  Send bi-weekly payroll reminders and address any missed punches or timekeeping discrepancies.
•  Ensure timely and accurate completion of tip reporting via Google Sheets prior to payroll submission.

Compliance & Policy Enforcement

•  Uphold and enforce all company policies and procedures, including those outlined in the Employee Handbook and by local/state/federal law.
•  Ensure all team members operate within guidelines for customer service, POS usage, and compliance with Alcohol & Gaming Division and Health Department regulations.

Conflict Resolution & Team Support

•  Mediate employee conflicts with fairness and professionalism, escalating to your supervisor when appropriate.
•  Foster a positive, inclusive, and solution-focused work environment.

Meetings & Documentation

•  Organize and lead monthly staff meetings, maintaining a clear agenda and follow-up actions.
•  Coordinate with your supervisor on staff development,including performance reviews, disciplinary actions, and terminations.

Hiring & Training

•  Lead the hiring process: post job openings, review applicants, conduct interviews, and facilitate onboarding.
•  Implement an effective training program and personally train new hires.

Customer Experience

•  Ensure all guests receive exceptional service. Address complaints or service issues professionally and promptly.
•  Empower staff to resolve issues while remaining available to step in when necessary.

Internal Communication

•  Maintain open lines of communication via phone, email, and messaging platforms with staff, supervisors, and relevant departments.
•  Ensure timely responses and follow-ups to support a well-informed team and seamless operations.

Events & Promotions

•  Collaborate with the Social Media Director and supervisors to create and support events, promotions, and beer releases that drive traffic and revenue.
•  Work closely with the Private Party Coordinator to support party room events as needed.

Point of Sale (BrewPOS) Administration

•  Maintain and update POS menus for beer, merchandise, and specials.
•  Monitor system activity (comps, voids, discounts) to ensure responsible use and policy compliance.
•  Troubleshoot issues and coordinate with BrewPOS support or supervisors as needed.

Additional Expectations:

•  All changes to SOPs, bar layout, service protocols, or procedures must be reviewed and approved by your supervisor prior to implementation.
•  As a leader, your proactive attitude, attention to detail, and commitment to supporting your team are vital to the success of the taproom and overall customer experience.

To apply, please submit resume and cover letter to [email protected]