Santa Fe Brewing Co. is looking to hire capable, driven, and self-motivated barstaff to join our team at Tin Can Alley. This position is responsible for ensuring that customers have a positive and memorable experience at Santa Fe Brewing Co. The candidate must have a passion for Craft Beer and for learning the details of the beers we produce and our general business operations.
Essential Duties and Responsibilities:
Excellent people skills; able to project a friendly and helpful manner at all times
Able to perform quality work efficiently
Able to be responsive and flexible at last-minute requests
Greets all visitors promptly and courteously
Effectively suggests and sells beer to customers
Describes beer and brewery history to customers
Maintain a clean work and dining area by removing trash, cleaning tables, and washing glasses and equipment
Maintain a clean and safe space for guests by cleaning & stocking restrooms, stocking supplies, and promptly cleaning up any spills or broken glass
Able to accurately check identification and ensure that all patrons have valid forms of ID on them at all times, and identify any invalid forms of identification
Change kegs and stocking other beverages, stocking retail merchandise
Upholds all house policies and procedures set by the company
Open to working on site special events after hours if needed
Handle routine purchasing transactions, which include operating cash register
Acquire and maintains thorough knowledge of the brewery and our beer
Work in a team environment and open to performing other duties as assigned
Ability to make cocktails in a quick and efficient manner
May be assigned other tasks or be asked to participate in other activities such as receiving deliveries, deep cleaning days, training sessions, meetings, etc.
Qualifications:
Able to work a flexible schedule
Willingness to work at peak hours which may include evenings, weekends, and holidays
High school diploma or equivalent and/or qualified experience required
Valid New Mexico Alcohol Servers Permit required
21 years of age or older
Valid ID
1+ year customer service experience
High volume customer service experience is a plus
Cicerone certification is a plus
Professional appearance and demeanor
Able to lift up to 50 pounds & must be able to stand, walk, lift and bend for up to 8 hours a day
Compliance with all local, state, and federal liquor laws
Strong problem solving, communication skills, ability to handle tense situations with coworkers and customers calmly and rationally
A passion for providing customers with high-quality service
Exceptional interpersonal and communication skills with an eye for detail and understanding
Friendly, open to change, and willingness to learn and grow